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Sep 082011
 

Interesting article from Silicon Republic. I’m not sure I agree fully with the conclusions, as there are many alternatives in Cloud Computing between maintaining the current In-House IT Systems and full Desktop Virtualisation.

Most SME businesses will address Cloud Computing/Virtualisation in a phased basis, starting with Email, CRM and Shared Documents, and then looking at things like the Finance Apps before going for full Desktop Virtualisation.

Businesses need to be prepared for the post-PC world

Aug 192011
 

One of the things that really annoys me about people in my business, myself included, is that when we are asked to explain something related to Computers or Technology we tend to use very complicated sounding technical terms. While to us, it makes sense, to the average business person it can sound like we are speaking in some sort of Martian Dialect.

The problem with this, is that because we  can make new technology sound complicated, and most of it is not complicated, businesses are put off evaluating new technologies that could really benefit their businesses. This is particularly important in tough times when the proper use of Computers and Technology can make your business more efficient, allow you adapt to the changing marketplace, reduce your costs and ultimately make your business more profitable.

Anyway to this end I have included a link to a video explaining in simple terms what Cloud Computing is.

Cloud Computing

Jul 082011
 

One of the things we constantly hear complaints about in Ireland, is the lack of country-wide, high speed and reliable broadband infrastructure. Google’s chairman, Eric Schmidt, even commented on the poor state of Ireland’s broadband infrastructure in the last couple of days and how it could affect economic growth.

But while we are quick to criticise the country’s broadband, have you looked at your own in-house network lately and how ready is your network infrastructure to handle all the new wireless devices and associated volumes of traffic that are coming down the line in the next couple of years?

I recently worked with two educational organisations who wanted to create wireless networks to support the many and growing number of wireless devices being used in the education sector.

The first organisation have installed standard wireless access points which have to be managed separately  and require each wireless device to be registered with each and every access point. There is no facility to segregate traffic for  security of performance reasons.

The second organisation have installed a much more comprehensive meshed wireless network that will allow devices to register with the network as a whole rather than with each access point individually. They also have the ability to segregate wireless traffic by groupings such as Staff, Students, Guests, voice, video, etc. They will also have the ability to replace/upgrade individual access points without requiring devices to re-register on the network.

As the volumes of traffic grow on wireless networks, the time and expertise required to manage and maintain the first wireless network will grow dramatically, locking them into support contracts with recurring costs and frequent hardware upgrades.

The second organisation should be able to manage their own wireless network. They will have to upgrade the hardware much less frequently and when they to have to upgrade they will be able to do it on a phased basis.

Mesh Network
Wireless Mesh Network

While the second organisation paid twice as much for the initial wireless network, the life-time costs (taking into account, initial purchase, service/support, maintenance and upgrades) for the second organisation will be less than 50% of the first organisation.

As a friend of mine in the construction sector said when we were talking about this issue. “It’s like building two houses, one with no insulation and one with full insulation. The house with no insulation will be 25% less to build but will be 200% more to run and maintain on an annual basis”.

Jul 072011
 

Just received this letter from European City Guide. Do not reply to these letters, THIS IS A SCAM.

This is a variation on the World Directory Scam. You are being asked to pay a recurring annual charge of €998 to participate in an Internet directory that has no real value.

The company is registered in Spain and the gray letters are posted from Spain.

 

See previous posts;

http://blog.glasgorman.com/2009/11/world-company-directory-scam/

http://blog.glasgorman.com/2009/12/internet-register-ireland-scam/

May 262011
 

Several times over the last few months we have been called in to businesses that were having major performance and communications issues.

  • The Accounts/ERP Systems people were saying it was a Network Problem.
  • The LAN/WAN people were saying it was a Citrix/Remote Access problem.
  • The Citrix/Remote Access people said it was a Broadband/Bandwidth problem.
  • The Broadband people said it was a CCTV Remote Viewing issue.

I could go on, but the net result was the customer was left “Holding the Baby” and the problem was dragging on for weeks, causing huge disruption and making the IT Systems unusable for a large proportion of the working day.

Because the company had no In-House IT resource or an Independent IT Professional who had no vested interest to call upon, the individual suppliers were able to quote technical terms at the customer and blame everyone else.

After looking at the problem and talking to all the suppliers we were able to establish that the problem was caused by a number of issues;

  • The Security company was inadvertently streaming CCTV from the customer site 24 Hours a day using large amounts of bandwidth. We were able to get them to only stream video based on event triggering.
  • The LAN/WAN people had added an extra broadband connection to the VPN and the routing of traffic over the networks had not been adjusted to take advantage of the new connection.
  • The Citrix and Broadband suppliers had not co-ordinated and optimised their parameters to make sure they were working to maximise the speed of the connection.
  • There had been an upgrade to the ERP System that installed a module which was not required, but was using large amounts of the server processing power.

We were able to increase the overall performance of the systems by 80% in a few days and by 100% within a couple of weeks.

Because of our depth of experience, gathered over twenty five years in various industries and business sectors, we were able to get to the root cause of the issues and allow the company to concentrate on their core business and stop wasting time arguing with the various IT Suppliers.

If you find yourself in this type of situation, don’t wast time fighting with IT Suppliers. Talk to an Independent IT Professional who will ultimately save you a lot of time and money. Better still develop an ongoing relationship with a professional who knows your system and can make sure any changes don’t have a knock on affect on  your existing systems.

May 252011
 

I attended the AGM of Gorey Chamber of Commerce last night at their offices in Gorey Business Park and I have to say I was very impressed with the positive outlook and sentiment from all concerned.

They have some great initiatives no matter what business sector you operate in.

  • Monthly Networking Lunches with Business Plus Discussion.
  • Build your Business Network.
  • Christmas, Easter and Halloween Markets/Festivals.
  • Business After Hours Events
  • 1-2-1 Business Startup Workshops
  • Family Friendly Tourism Initiative

So if you are in business in the North Wexford area, it would be well worth your while checking out the next Gorey Chamber Event.

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